A non-refundable deposit of $50 is required to secure a general skin consultation appointment at Amee’s Medical Spa. This deposit will be deducted from the total cost of services after a service is completed. In the event of a cancellation or no-show, the deposit cannot be deducted. Rescheduling is allowed with at least 48 hours’ notice, and the deposit will be transferred to the new appointment. Failure to provide timely notice for rescheduling will result in forfeiture of the deposit. Thank you for understanding our policy. 

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Kindly provide us with at least 48 hours notice for any modifications needed for your appointment. Cancellations or reschedules made with at least 48 hours advance notice will result in no charge. Failure to provide the required notice will result in a fee of $125.

Failure to show up for the scheduled appointment (No Show) will also result in an automatic $125 fee charge.  

We understand that emergency situations may occur. Exceptions to the above cancellation policy may be made at our discretion.

Please arrive 15-minutes prior to your scheduled start time. We ask that you plan accordingly for consent forms required for your visit. For your convenience, forms may be completed online prior to your appointment.

Late arrivals will limit the time of your treatment, and while we will do our best to accommodate you, it may be necessary to reschedule your appointment.

You must pay the applicable charges and fees according to our services and deposit prices. These prices are updated time to time. Any disputes regarding charges and fees must be brought to our attention in writing no later than 30 days after the date of transaction or invoice.

You remain responsible to pay the undisputed portion of the invoice. If we do not receive your payment after it becomes due, we may (1) charge interest on the unpaid amount at a rate of 1% per month from the date the payment was due until the date paid, and (2) terminate, suspend or restrict provision of our products and services to you until payment is made in full. You agree to reimburse us for all costs incurred in collecting any late payments or unpaid bills, including attorney’s fees.

We do not accept exchanges or returns on sale of any products or packages purchased. Service cancellations made before our late cancellation window will receive a full refund on the booking deposit or the deposit can be applied to a rescheduled service. No Show/Cancellation Fee will not receive a return or refund. Completed services cannot be refunded.

General Conditions

You understand that the information regarding any of our products and services in our website is generic in nature, may include inaccuracies, and may not be applicable to your specific needs. You must not rely on information received from our website as medical advice and you should consult an appropriate professional for specific advice tailored to your situation. We disclaim all warranties and conditions with regard to the information shown on our website and regarding any of our products and services, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

Credit Card on File Policy

All Amee’s Medical Spa clients agree to authorize a credit card to be stored on file. All Amee’s Medical Spa clients agree to authorize a No Show/ Cancellation Fee be charged in the case that a client fails to follow our Cancellation Policy— as follows “If you do not show for an appointment you understand that Amee’s Medical Spa has the right to charge a $125 “No Show/Cancellation Fee. And, if you fail to notify Amee’s Medical Spa within 48 hours of their appointment, you understand that Amee’s Medical Spa has the right to charge $125 “No Show/Cancellation Fee”

Effective Date: 9/26/2022
Last Updated: 7/14/2025

1. Introduction

  At Amee’s Medical Spa (“we,” “our,” or “us”), we are committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, schedule services, or receive treatment.
  This policy complies with applicable privacy regulations, including:
  - Massachusetts Data Security Law (201 CMR 17.00)
  - Health Insurance Portability and Accountability Act (HIPAA) (if health data is collected)
  - Other applicable federal and state consumer privacy laws

2. Information We Collect

  We may collect the following types of information from clients and website visitors:

a. Personal Information

  - Name
  - Email address
  - Phone number
  - Date of birth

b. Health Information (Protected Health Information / PHI)

  Collected during consultations and treatments (e.g., medical history, allergies, skin conditions), and used in compliance with HIPAA, where applicable.

c. Payment Information

  - Billing information (securely processed via third-party providers)
  - Credit/debit card information (not stored on our systems)

3. How We Use Your Information

  We use your information to:
  - Provide medical spa services tailored to your needs
  - Schedule and confirm appointments
  - Send service updates, reminders, or promotional communications (with consent)
  - Process payments and manage transactions
  - Comply with applicable medical, legal, or regulatory requirements
  - Improve our services and user experience

4. Information Sharing

  We only share your information when necessary and under strict safeguards:
  - Internally: with authorized team members providing your care
  - With third-party service providers: (e.g., secure payment processors, IT platforms, marketing tools) under confidentiality and security agreements
  - With healthcare professionals involved in your treatment (if applicable)
  - As required by law: such as in response to subpoenas or public health disclosures

  We do not sell or rent your personal information to third parties.

5. Your Rights Under Massachusetts Law

  As a Massachusetts resident, you have the right to:
  - Request access to or copies of your personal data
  - Request correction of inaccurate information
  - Request deletion of non-medical personal data (subject to legal and medical record retention requirements)
  - Opt out of receiving marketing communications
  - Be notified in the event of a data breach involving your personal information

  To exercise these rights, contact us at:
  Email: info@ameesmedicalspa.com
  Phone: 617-744-0568
  Address: 100 Galen St, #302, Watertown, MA 02472

6. Data Security Measures

  We take strong precautions to safeguard your data, including:
  - Encryption of sensitive data during transmission and storage
  - Access controls and authentication protocols for staff
  - Secure servers with firewall protection
  - Ongoing employee training on data privacy and compliance
  - Compliance with 201 CMR 17.00 (Massachusetts Standards for the Protection of Personal Information)

  While we use best practices, no system is completely immune from risk. We will notify you promptly in accordance with Massachusetts law in the event of any data breach.

7. Children’s Privacy

  Our services are intended for individuals age 18 and older. We do not knowingly collect information from minors without verified parental consent.

8. Updates to This Privacy Policy

  We may revise this policy from time to time. The “Last Updated” date at the top of this page will reflect any changes. We recommend reviewing this policy periodically to stay informed.

9. Contact Us

  If you have questions about this Privacy Policy or your personal data, please contact:

  Amee’s Medical Spa
  Email: info@ameesmedicalspa.com
  Phone: 617-744-0568
  Address: 100 Galen St, #302, Watertown, MA 02472